Uncovering the Insurance Company’s Tactics After a Car Accident

Posted on Jun 21, 2019 by Ty Farnsworth

When you’re involved in a car accident in Anchorage, AK, the aftermath can feel overwhelming. From dealing with potential injuries to the stress of vehicle repairs, it can be difficult to navigate all the necessary steps in the days and weeks following the crash. Unfortunately, one of the most challenging aspects for many individuals is handling the at-fault party’s insurance company.

While insurance companies market themselves as being on your side during times of crisis, their primary concern often isn’t the well-being of the injured party. Rather, their priority is protecting their bottom line by minimizing payouts. This can lead to tactics designed to reduce the compensation you deserve.

In this detailed guide, we’ll explore the common strategies used by insurance companies to limit liability and discuss why it’s essential to be prepared—and why having legal representation is crucial to ensure your rights are protected.

The Role of Insurance Companies in Car Accident Claims

When a car accident occurs, one of the first steps is determining which driver was at fault. In most cases, if another party’s negligence caused the accident, their insurance company is responsible for compensating the injured party. This may include covering medical expenses, property damage, lost wages, and other damages.

It’s important to recognize that while insurance companies are obligated to pay legitimate claims, they are also businesses that strive to reduce costs. As a result, they may employ various tactics to either deny claims altogether or lower the settlement amounts. For injured parties who are unfamiliar with the process, these tactics can be difficult to detect and even more challenging to fight against.

Let’s break down the specific ways insurance companies may try to limit their liability after a car accident and how they attempt to avoid full compensation.

1. Requesting a Recorded Statement: A Trap for Inconsistencies

After an accident, the at-fault party’s insurance adjuster may contact you and request a recorded statement. While this might seem like a routine part of the claims process, it’s important to understand the potential risks involved. Adjusters are trained to ask questions in a manner that could lead to inconsistencies or statements that might later be used against you.

For example, during the stress of the moment, you might unintentionally misremember a detail or phrase something in a way that could be misconstrued. Even a simple discrepancy between what you tell the adjuster and what’s in the police report could be used to weaken your case. Insurance companies may seize upon these inconsistencies as evidence that your claim is not entirely accurate or that your injuries aren’t as severe as stated.

How to protect yourself: Never provide a recorded statement without consulting a lawyer first. You are under no obligation to give one immediately, and you can politely decline until you’ve had legal advice. Having an attorney present during the recorded statement ensures that the insurance adjuster cannot take advantage of your words.

2. Using Your Words Against You: Misinterpreting Innocent Statements

In the moments following an accident, many people instinctively apologize or express sympathy toward the other driver. For example, you might say something like “I’m so sorry” or “I didn’t see you,” even if you weren’t at fault. While these statements are often made out of concern or habit, insurance companies may twist them into an admission of fault.

For instance, if you apologized after the accident, the insurance company might argue that you were admitting responsibility for the crash. Even if the accident was clearly caused by the other party, your offhand remarks can be used to suggest you share some level of blame, reducing the amount of compensation you’re entitled to.

How to protect yourself: Be mindful of what you say at the accident scene and afterward. Focus on ensuring that everyone is safe, exchanging information, and calling for the necessary help. Avoid discussing the details of the accident with anyone except law enforcement and your lawyer. Even seemingly harmless statements can be misinterpreted and used against you later.

3. Monitoring Your Social Media: A Double-Edged Sword

Social media has become a significant part of daily life, but after a car accident, your online presence can be a potential landmine when it comes to your injury claim. Insurance companies are increasingly monitoring social media platforms for any evidence that could be used to downplay the severity of your injuries or discredit your account of the accident.

For example, if you claim to have a serious back injury but post a picture of yourself attending a party or engaging in physical activity, the insurance company may argue that your injuries aren’t as severe as you’ve stated. Even posts that seem unrelated to your case, such as vacation photos, can be used to create doubt about your physical condition or recovery.

How to protect yourself: After an accident, it’s best to avoid posting anything on social media until your case is resolved. If you must post, ensure that your privacy settings are adjusted so that only close friends and family can view your content. Additionally, refrain from discussing the accident or your injuries online. Insurance companies will look for any opportunity to use your social media activity against you.

4. Lowball Settlement Offers: Appealing to Desperation

In the aftermath of a car accident, injured parties often face mounting medical bills, lost wages due to time off work, and vehicle repair costs. This financial pressure can make the first settlement offer from the insurance company seem like a lifeline. Unfortunately, initial settlement offers are often significantly lower than what you’re actually entitled to.

Insurance companies know that many claimants are eager to resolve their cases quickly, especially if they’re struggling financially. By offering a quick, low settlement, the insurance company hopes you’ll accept the offer without realizing that it’s far less than what your case is worth. Once you accept the offer, you typically waive your right to pursue additional compensation, even if you later discover that your injuries are more severe than initially thought.

How to protect yourself: Never accept a settlement offer without consulting an attorney. A lawyer can help you assess the true value of your case, taking into account current and future medical expenses, lost income, pain and suffering, and other damages. Your attorney will negotiate on your behalf to ensure you receive fair compensation.

5. Delaying the Claims Process: Waiting Out the Injured Party

Another tactic insurance companies may use is delaying the claims process. They may drag their feet when responding to your inquiries, request excessive documentation, or ask for unnecessary evaluations. These delays are designed to wear you down in hopes that you’ll accept a lower settlement out of frustration or financial necessity.

For many injured parties, the longer the process takes, the more desperate they become for any resolution. Insurance companies are well aware of this and may use it to their advantage by stalling the process in order to pressure you into settling for less.

How to protect yourself: Having a lawyer on your side can help move the claims process along. Attorneys understand the tactics used by insurance companies to delay claims and can apply the necessary pressure to ensure that your case progresses efficiently. In addition, they can file lawsuits or take other legal actions if the insurance company is acting in bad faith.

6. Denying Liability: Shifting Blame

In some cases, insurance companies may attempt to deny liability altogether, even if it’s clear that their policyholder was at fault. They may argue that you were partially responsible for the accident or that a third party was to blame. This is a common tactic used to reduce the amount of compensation they owe.

For example, they might claim that you were speeding at the time of the crash or that you weren’t wearing a seatbelt, even if neither factor contributed to the accident. By shifting blame, the insurance company can argue that you’re entitled to less compensation or none at all.

How to protect yourself: Having a skilled attorney on your side can help you counter these arguments. Your lawyer will gather evidence, consult with accident reconstruction experts, and use other resources to prove that the other party was at fault. Don’t let the insurance company unfairly shift blame onto you—let your attorney handle the legal complexities.

The Insurance Company’s Legal Team: A Well-Oiled Machine

One of the biggest challenges injured parties face when dealing with insurance companies is the fact that these companies have extensive resources and experienced legal teams. These teams are trained to minimize payouts and protect the company’s interests. They handle claims like yours every day and know how to exploit any weaknesses in your case.

Insurance companies hire adjusters, lawyers, and investigators whose sole focus is reducing liability and finding ways to pay out as little as possible. If you try to handle your claim on your own, you’ll be up against seasoned professionals who know the ins and outs of the legal system and the insurance industry.

This imbalance of power is one of the reasons why having legal representation is so critical. An experienced personal injury attorney knows how to deal with insurance companies, their legal teams, and their tactics. Your lawyer will work to level the playing field, ensuring that your rights are protected and that you’re not taken advantage of by a powerful insurance company.

Why Having Legal Representation is Crucial

After a car accident, many injured parties feel overwhelmed and uncertain about the best way to move forward. The insurance company may pressure you into giving statements or accepting a settlement before you’ve had time to fully assess your injuries or damages. This is exactly what they’re hoping for—to resolve the case quickly and cheaply, without giving you a chance to recover what you’re truly owed.

By hiring a lawyer, you gain an advocate who will fight for your best interests every step of the way. Your attorney will:

  • Handle communication with the insurance company: This prevents you from making any statements that could be used against you. Your lawyer will negotiate on your behalf, ensuring that the insurance company doesn’t take advantage of you.
  • Assess the full value of your claim: Your lawyer will take into account not only your current expenses but also future medical costs, lost wages, and pain and suffering. This comprehensive assessment ensures that you receive fair compensation.
  • Gather evidence: Your attorney will work to build a strong case by collecting evidence such as police reports, medical records, witness statements, and expert testimony. This can be crucial in proving the other party’s liability and countering any arguments made by the insurance company.
  • Negotiate a fair settlement: Insurance companies are more likely to offer a fair settlement when they know you have legal representation. Your lawyer will use their experience and knowledge to negotiate a settlement that reflects the true value of your case.

How Farnsworth & Vance Can Help

At Farnsworth & Vance, we understand the tactics used by insurance companies because we’ve worked with them before. Our experience gives us unique insight into the strategies they use to protect their profits, and we know how to counter these tactics to ensure our clients receive the compensation they deserve.

Our Anchorage car accident attorneys are dedicated to standing by your side throughout the entire claims process. From the moment your claim begins until it’s resolved, we’ll be there to advocate for your rights and hold the insurance company accountable for their actions.

We know how challenging it can be to deal with the aftermath of a car accident, especially when facing the complexities of an insurance claim. That’s why we go the extra mile to provide our clients with peace of mind and the legal support they need to pursue justice.

Contact Us

If you or a loved one has been injured in a car accident, don’t let the insurance company take advantage of you. Contact Farnsworth & Vance today to speak with an experienced car accident attorney. We’re here to help you navigate the legal process and secure the compensation you deserve. Call us at (907)-416-9069 or visit our website to schedule a consultation.